Wednesday 19th of July 2017 01:56:54 AM
We have paid a mortgage to this bank for over 10 years without fail .Recently, due to a hardship brought on by multiple factors we were not able to make payments.This caused us to get behind three months. The bank sent us a letter regarding foreclosure. We were told that there were options to assist us but were never offered any such options. I found their representative, Mrs B**** to be rude and condescending as she told me "this was our fault." I was working on getting financial assistance and did so beginning the following month. Mrs. B**** proceeded to request an additional payment,still pushing for foreclosure even after I updated our status in regards to paying up the arrears. I left messages detailing our intentions but never received a return call. Really! The bank has a right to collect but it seemed to me she would rather force us out than accept the arrangements we worked so hard to remedy the situation. I must tell you the balance owed was a little over 1300 certainly not worth the time and effort to foreclose. I will never use or recommend Lakeland Bank again!